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What to do if 5 string bass kit is damaged during shipping?

2021-10-20

XuQiu

JiNan XuQiu Musical Instrument Co.,Ltd has purchased insurance for 5 string bass kit during the shipment. Once customers find the product is damaged, please contact us and we will arrange a refund or return for you. Before the product is shipped out, we ensure complete and full packagings of the product by using protective materials like bubble papers and wooden boxes. They prove to be functional to prevent the product from moisture, scratches, and damages. But once there are accidents during the shipment, we ensure customers' interests by seeking compensation from freight suppliers.

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With so many years, XuQiu has been specializing in the R&D, design, and manufacture of intermediate tenor saxophone. We have become a famous manufacturer in the industry. The electric bass series is one of the main products of XuQiu. XuQiu woodwind instruments in the orchestra is manufactured combining traditional techniques and advanced technologies such as advanced CAD (computer & design) program and traditional wax model casting. The product is wear-resistant. The base metal and the ion plating can endure a significant amount of wear and tear without giving in. This product is available in a variety of sizes.

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Our goal is to strengthen long term customer loyalty. We promise we will try our best to fulfill our commitments and maintain effective communication with our clients. This is useful for clients to build their trust and tolerance to us.

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